Power to the Brand
.png)
Trusted By:
The Value
What you can expect from using our AI software
Increase Internal Quality
Monitor conversations to ensure that agents meet your internal standards - including on things like technical product knowledge.
Reduce Cost
Streamline your teams by having our AI replace the grading workflow of your QA process.
Trained on highly-customized internal standards
-
Customer conversations are graded by our AI according to your company standards.
-
We work with highly customized scorecards taking into account your company’s nuances.
References Your Knowledge Base
-
So you know whether your agents are following procedure or giving the correct response.
-
Retrieves source documents to give you confidence of the AI’s analysis.
Highly Accurate Retrievals & Analysis
-
Our AI retrieves your internal documentation with a high level of accuracy.
-
Our AI's analysis closely matches that of the human QA evaluators & even outperforms the human.
_gif.gif)
Why Us?
We understand that accuracy & consistency matters so much more in QA - and we're don't take security lightly
.png)
Get up to 95% accuracy & alignment versus human evaluators – on your own QA metrics
01
Self-Improving Custom AI – Built Just For You
We "translate" your compliance checks or QA questions into highly reliable and consistent AI evaluation workflows.
​
Under the hood, we implement fine-tuning, prompt engineering, agentic processing and other advanced AI/ML techniques to achieve your goals.
02
Superhuman Consistency & Scale
Our AI infrastructure is built to evaluate millions of tickets very quickly AND consistently.
​
We start from foundational ML theory, and help you run golden dataset evaluations and regressions testing before going live.
03
Fully Handled Deployment, Onboarding & Transition
The best part? We fully hand-hold you from day 1.
​
Our product is designed for completely non-technical teams. You're not expected to know anything AI. Onboarding with us is like working with an AI consultant.
Deploying World-Class LLMs
LATEST POSTS
SERVICES
OUR VALUED CLIENTS
Testimonials
Working with Power to the Brand has been a game-changer for our customer support. Their AI-powered solutions have significantly improved our response time and customer satisfaction levels. We highly recommend their services for any tech business looking to enhance their support processes and gain valuable customer insights.